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Terms of Service

Last updated: January 1, 2025

Agreement to Terms

By accessing and using the Incapotten website (incapotten.com) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Company Information

Incapotten is a Canadian company providing public speaking training and communication services. Our business address is:

456 Bay Street, Suite 1200
Toronto, ON M5H 2S6
Canada

Services Description

Incapotten provides the following services:

  • Individual public speaking coaching sessions
  • Group workshops and training programs
  • Corporate presentation training
  • Online courses and digital learning materials
  • Advanced workshops and intensive bootcamps
  • Educational content through our blog and resources

Registration and Account

When you register for our services, you agree to:

  • Provide accurate, complete, and current information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
  • Update your information as necessary to keep it current

Payment Terms

Course Fees and Payment

  • All course fees must be paid in full before course commencement unless otherwise arranged
  • Prices are listed in Canadian Dollars (CAD) and include applicable taxes
  • Payment methods include credit cards, bank transfers, and corporate invoicing
  • Corporate training rates are provided upon request and may vary based on requirements

Refund Policy

  • Individual Courses: Full refund available up to 48 hours before course start
  • Group Workshops: Full refund available up to 7 days before workshop date
  • Corporate Training: Cancellation terms specified in individual contracts
  • Online Courses: Refund available within 30 days if less than 25% completed
  • Refunds processed within 7-10 business days to original payment method

Course Policies

Attendance and Participation

  • Regular attendance is required for all in-person courses
  • Participants are expected to engage actively in exercises and discussions
  • Missed sessions may be rescheduled subject to availability and additional fees
  • Disruptive behavior may result in removal without refund

Course Materials

  • All course materials are proprietary and copyrighted by Incapotten
  • Materials may not be reproduced, distributed, or shared without permission
  • Digital materials are for personal use only
  • Handouts and resources remain property of Incapotten

Intellectual Property Rights

The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the Incapotten website are protected under applicable copyrights, trademarks, and other proprietary rights.

Our Content

  • All website content, course materials, and methodologies are owned by Incapotten
  • Unauthorized use, reproduction, or distribution is prohibited
  • The Incapotten name and logo are registered trademarks

User-Generated Content

  • You retain ownership of content you submit (testimonials, feedback, etc.)
  • You grant us permission to use submitted content for marketing purposes
  • You are responsible for ensuring your content doesn't infringe on others' rights

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.

Limitation of Liability

Incapotten's liability is limited as follows:

  • Total liability shall not exceed the amount paid for the specific service
  • We are not liable for indirect, consequential, or punitive damages
  • We do not guarantee specific outcomes or career advancement
  • Force majeure events are excluded from liability
  • Some jurisdictions may not allow limitation of liability

Code of Conduct

All participants must adhere to our code of conduct:

  • Treat all participants and instructors with respect
  • Maintain confidentiality of other participants' information
  • Arrive on time and prepared for sessions
  • Avoid disruptive behavior or language
  • Provide constructive feedback in a professional manner
  • Respect intellectual property and course materials

Cancellation and Rescheduling

By Incapotten

  • We reserve the right to cancel courses due to insufficient enrollment
  • Minimum 48 hours notice will be provided for cancellations
  • Full refunds offered for courses cancelled by us
  • Alternative dates or courses may be offered

By Participants

  • Cancellations must be made in writing
  • Refund policy applies based on timing of cancellation
  • Rescheduling may be available subject to availability and fees

Website Use and Restrictions

You may use our website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable laws
  • Transmit or upload viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Collect user information without permission
  • Use automated systems to access the site
  • Interfere with the proper working of the website

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for:

  • The content or practices of linked websites
  • The availability or functionality of external services
  • Any damages resulting from use of third-party services
  • Privacy practices of external websites

Dispute Resolution

In the event of any dispute:

  • We encourage informal resolution through direct communication
  • Disputes shall be governed by Ontario, Canada law
  • Courts of Ontario shall have exclusive jurisdiction
  • Mediation may be required before litigation

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

  • Breach of these Terms of Service
  • Violation of our code of conduct
  • Failure to pay fees
  • Fraudulent or illegal activity

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Incapotten
456 Bay Street, Suite 1200
Toronto, ON M5H 2S6
Canada

Email: [email protected]
Phone: +1 (416) 555-0123
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

Effective Date

These Terms of Service are effective as of January 1, 2025, and will remain in effect until modified or terminated.

Incapotten

Empowering speakers across Canada with professional public speaking training since 2020.

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